Notes: Observer notes in square brackets ([ ])
For the purpose of legibility, the table is in two parts: C1: Users 1-3 and C2: Users 4-5.
|
User |
#1 |
#2 |
#3 |
|
Position in Dept. |
Support cataloger (MARC) |
Not in Dept. (staff elsewhere in SU) |
Specialist (Data Control/Serials) |
|
# of hours on Internet? |
2.5/day |
5/week |
1-2/day |
|
How is time spent? |
Mostly searching (primarily authority research) |
50% email/50% searching |
Work: various library resources, consulting vendor databases; staff directories. Home: news, email |
|
Favorite websites |
Google, OED, Ency. Britannica, language and literature sites |
Google, BIOSIS |
Genealogical sites, friends' personal websites, SU Law Library site (cataloging resources) |
|
Browser used |
Netscape |
Netscape (sometime IE) |
Netscape |
|
Access of Dept. site/week |
0 (uses paper copies or documents stored on computer) |
0 |
15-20 (including 10-15 Unicorn Lib/Loc tables) |
|
Change since pre-June 2001? |
N/A |
N/A |
No |
|
Typical pages visited |
N/A |
N/A |
Unicorn Lib/Loc tables, dept. contact pages (service units) |
|
Local docs not on site? |
Possible -- most documents stored in email or local files (not well organized) |
N/A |
Yes, but in Serials/Acquisitions Dept. |
|
Home page: design impressions |
Likes clean, uncluttered layout |
Clean and simple |
Home button doesn't go home -- too many choices. Heading area wordy/cluttered, but includes useful information. Maybe move main heading text to top. Tool bar clear. |
|
Home page: what to click |
"What we do" |
"What we do" |
"What we do" |
|
Home page: other comments |
Text nice, but pretentious - annoying! Not useful for in-house users; "What we do" (linked) document more useful for outside users. |
Text jargon-filled for outsiders |
Slow to load in Netscape (true for all pages). |
|
Home page: default vs. directory |
Prefers directory version |
Prefers directory version |
Prefers directory version |
|
Interior page: typically used |
N/A. Visited Bulk Purchase page |
N/A. Visited Bulk Projects and Collections page |
Unicorn Lib/Loc tables) |
|
Interior page: design impressions |
Not very friendly - not enough links. Big blocks of text daunting - too long to view (edit down?). Bulleted items too closely spaced for readability. Text too long for display |
Nice layout. Easy to read. Didn't like red text in tables. |
Layout easy to use. Reverse order of labels in title (header). Small menu (document menu) works well -- top menu [present on earlier version] not necessary |
|
Interior page: what to click |
-- |
Project description links |
-- |
|
Interior page: other comments |
|
|
Default page for tables should be Green Library, not Archive of Recorded Sound. |
|
Navigation: ease of use |
Menu works fine; likes hierarchies to understand site |
Menus work well. Found interior page by menu on home page (directory) because it was easier to see everything laid out at once. Overview button on page repeated main menu button. |
Not always obvious where to find things - labels somewhat unclear. [User could not locate Unicorn pages without extensive experimenting with menu links]. Not clear what in menu can be clicked on what can't [in part a Netscape problem - cursor doesn't change shape]. Mostly uses bookmarks and not familiar with menu options. |
|
Navigation: pages not found |
-- |
N/A |
Fairly often -- but mostly bookmarked pages whose address has changed |
|
Navigation: index and search |
Not used. Found index easy to use (liked new/updated icons). Intends to explore |
Not used |
Not used. Sometimes used site map [now removed]. Frequently uses page links to navigate between documents. |
|
Other comments |
Impressed with site and work that went into it. |
Liked site |
|
|
User |
#4 |
#5 |
|
Position in Dept. |
Cataloger (MARC) |
Cataloger (MARC) |
|
# of hours on Internet? |
6-7/week |
20+/week |
|
How is time spent? |
Work: 1/hr day searching/email. Home (weekend): 1 hr/day email |
Email, authority research |
|
Favorite websites |
Humor-related sites, Onion.com, US Postal Service ZIP code lookup page, APB news.com (sensational/true crime), "Industorious [sic] Clock" site |
Google, various bookmarked work-related sites. |
|
Browser used |
Netscape |
IE (Netscape loads too slowly -- otherwise uses NS) |
|
Access of Dept. site/week |
2/month |
<1 x/week: 2 x/month. Online documentation easier to search than paper copies |
|
Change since pre-June 2001? |
slightly increased |
Slight increase. Now easier to find documents |
|
Typical pages visited |
Cataloging policies & procedures pages; forms; some others visited when searching for specific info |
Negative Decision; Spec. Coll., Series Authority; MARC Holdings; Staff copies; Accession # Generator pages; Contacts (other units) |
|
Local docs not |
None known |
No. Unicorn training manual should probably be put on site. |
|
Home page: design impressions |
Likes simplicity - straightforward, to the point, no nonsense. |
How do I get further in? |
|
Home page: what to click |
"What we do" - eye-catching link in middle of page |
|
|
Home page: other comments |
|
[Doesn't use home page because all used documents bookmarked] |
|
Home page: default vs. directory |
Prefers directory version |
Prefers directory version - more useful and not too cluttered. Likes multiple ways to link into information |
|
Interior page: typically used |
MARC home page [intended to go to MARC document directory] |
Cat. Policies & Procedures directory |
|
Interior page: design impressions |
Legible. Clear layout. What about a SUL/Stanford link at bottom of page? |
Layout fine. Likes that layout largely matches paper versions |
|
Interior page: what to click |
What is little star [asterisk] by phone #s? Is it clickable? [links to note about prefixes]. |
Most interested in content -- not links. |
|
Interior page: other comments |
Information about prefixes a little confusing and could spelled out for clarity: (650)-72x-xxxx. [User visited page on RLG Authority Assistant]: Also clear cut. Liked summary at top of document |
[Serials WF belongs to "Serials and Nonprint" category] |
|
Navigation: ease of use |
|
Easy to use, but always want to check out options |
|
Navigation: pages not found |
Home button has too many choices. Should go to Dept. home page? |
Acquisitions data/documentation; a Data Control policy [couldn't recall exact policy] that describes who does what in each unit. |
|
Navigation: index and search |
|
Not used |
|
Other comments |
|
Likes color scheme; doesn't like purple scroll bar [visible in IE only] -- hard to read! |